July 15, 2025

Overview

In this release, we’ve implemented the following features:

• Preliminary identity check using reference photo
• Proctor warnings now available in session reports
• Expanded language support in learner web app
• Improved device detection model
• Updated side-view violation detection model
• Expanded list of forbidden applications in Secure Browser

What’s new

Preliminary identity check using reference photo

We’ve added functionality to verify the test-taker’s identity using a reference photo from the LMS. This preliminary check runs automatically in the background and does not require any additional action from the test-taker.

If the system cannot confirm the identity, it sends the corresponding status to the session but does not prevent the exam from starting.

Proctor warnings now available in session reports

All warnings confirmed or manually added by a proctor during the session are now visible in the Sessions Report.

A new parameter, Violations confirmed by Proctor, is available on the report generation page.

Expanded language support in learner web app

The learner web application has been fully translated into 10 additional languages:

• Bengali
• Hindi
• Japanese
• Korean
• Malay
• Mandarin
• Myanmar
• Tamil
• Thai
• Vietnamese

Improved device detection model

We’ve upgraded our device detection approach from classification to object detection to enhance its accuracy and performance.

The new model detects 87% of objects across all frames (based on the mAP50 metric) and operates 40% faster than the previous version.

This updated approach enables more reliable detection across different device classes and allows continuous tuning of model parameters based on customer feedback and new data.

Updated side-view violation detection model

We’ve improved the model used to detect violations in side-view videos (captured by auxiliary or side-view cameras).

The updated model reduces false-positive alerts for detected devices and improves the accuracy of head detection.

Expanded list of forbidden applications in Secure Browser

We’ve expanded the list of applications that are automatically blocked when a test-taker attempts to run them while using the Secure Browser in Medium and High modes.

The update includes a broader range of screen recording and similar applications to enhance exam security.

Fixes

We've fixed the following known issues:

• Reports did not include the "Not started" status.
• Incorrect triggering of the "Student has disconnected from the call" message in proctor and student chat.
• All proctors who had ever been in the room were displayed as active on the Rooms page.
• Proctoring room distribution issues.
• Uninformative message shown during technical maintenance.
• Underlying LMS content was visible above the SDK interface.
• Issue with SDK setup for Westcott Courses.
• Session was approved but showed a failed status and score of 0.