June 6, 2024
Release date: 6 June, 2024
Overview
In Releases 10–11, we’ve made the following updates:
- Finish exam button removed for live proctoring
- New Exam finished page
- Integration of monitoring and log collection system
What's new
Finish exam button removed for live proctoring
When taking a test with proctoring, the learner has the option to immediately end the proctoring session if something goes wrong or there are technical problems. But if live proctoring is used, the end of the session in such cases should be done by the proctor: the learner reports problems to the proctor and the proctor, if the problem could not be solved, ends the proctoring.
Therefore, for live proctoring, we have removed proctoring completion button from the learner interface.
New Exam finished page
After the proctoring session has been completed, it takes some time to finish sending all the video chunks to the server. At this point, it is very important that the user does not close the proctoring page before then.
We have added a special page that informs the learner of the status of the video uploading and when it is complete, it is possible to close the page.
Integration of monitoring and log collection system
Passing a proctored test is a complex process that involves many steps and requires the learner to meet technical requirements. If the learner fails to pass the proctoring test, it is necessary to determine at what stage the problem occurred and what the reasons are. In order to have an accurate knowledge of the learners's equipment and what happened to it at each step in the proctoring process, we have connected a system of monitor and log collection to our SDK. It now takes less time to resolve technical issues and the quality of responses has improved.