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  • About this guide
    • Introduction
    • Registering in the platform with your email
    • Registering in the platform with external accounts
    • Getting started with knowledge models
    • Managing knowledge models
    • Creating knowledge models
    • Creating conference assistant models
    • Uploading source data to knowledge models
    • Editing knowledge model access level
    • Configuring prompts in knowledge model chats
      • Publishing knowledge models
      • Publishing knowledge models as links
      • Publishing knowledge models as widgets
    • Using chat in knowledge models
    • Deleting knowledge models
    • Sharing links to knowledge models
    • Practical use cases for knowledge models
    • Generating scientific hypotheses with AI
    • Using knowledge models for website AI assistants
    • Creating knowledge bases
    • Creating customer assistance chatbots
    • Creating literature reviews
Practical use cases for knowledge models

Creating customer assistance chatbots

You can use Constructor Model knowledge models to create customer assistance chatbots.

To create a chatbot:

  1. Gather your support content (FAQs, help articles, product guides, troubleshooting documents, and so on).
  2. Upload the collected files in the supported formats to your knowledge model.
  3. Test the model by asking common questions to ensure accurate responses. You can also embed it as chatbot to your company website.

Creating knowledge bases

Creating literature reviews

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